CLIENT SURVEYThank you for taking the time to complete the survey. Your feedback means the world to us! I am satisfied with the all over quality of care. Strongly Disagree Disagree Neutral Agree Strongly Agree I find it easy is it to get in contact with the staff of Home Care Services of Illinois. Strongly Disagree Disagree Neutral Agree Strongly Agree The scheduling of one or more caregivers has been communicated effectively. Strongly Disagree Disagree Neutral Agree Strongly Agree The quality of care consistent for each caregiver. Strongly Disagree Disagree Neutral Agree Strongly Agree My assigned caregiver or caregivers are punctual. Strongly Disagree Disagree Neutral Agree Strongly Agree My caregiver is well trained in my essential needs. Strongly Disagree Disagree Neutral Agree Strongly Agree There are cultural differences in language, cooking and hygiene. Strongly Disagree Disagree Neutral Agree Strongly Agree I experience neglect from the caregiver. Strongly Disagree Disagree Neutral Agree Strongly Agree If you AGREE with the above question, please explain. The billing and payment system easy to keep track of. Strongly Disagree Disagree Neutral Agree Strongly Agree I would refer Home Care Services of Illinois to friends and family. Strongly Disagree Disagree Neutral Agree Strongly Agree What areas can we improve?
